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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lizette gutierrez

May 1, 2025

5  out of  5
rating by lizette gutierrez
"I was referred to reach out to Liza since I was in the market for life insurance- I was able to lock down a great price and get the best customer service! If you are in the market for any type of insurance stop by Tony's office and be sure to ask for Liza! Thank you !!"
We responded:
"Thank you so much for the wonderful review, Lizette! We're thrilled to hear that Liza provided you with excellent service and helped you. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs! - Tony "
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maxine newby

April 28, 2025

5  out of  5
rating by maxine newby
"Had issues with my card and the state farm app allowed me to change my info. However I must give my appreciation To Dahlia who has been a tremendous help in rectifying the situation. Thank you State farm!"
We responded:
"Maxine, we appreciate your kind words! It’s great to know we could meet your insurance needs. - Tony"
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Marvin Morris

April 24, 2025

5  out of  5
rating by Marvin Morris
"Liza helped me set up my DSSand helped me save money on m car insurance. Thank you!"
We responded:
"Marvin, thanks for the feedback! We’re glad you’re enjoying our service and support. - Tony"
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Meg Scata

April 23, 2025

5  out of  5
rating by Meg Scata
"Jessica is a top-notch agent- personable, knowledgeable, effective and patient. It has taken a bit of time from our initial conversation to move me over to home and auto to State Farm. I am pleased to tell you that she is the reason I am a customer. I look forward to a continued relationship with Jessica and your agency."
We responded:
"Meg, I appreciate your kind review. We always want these processes to be smooth and transparent. The efficiency and integrity in which we conduct our services will always remain of importance to this team. - Tony"
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Vickie

April 5, 2025

1  out of  5
rating by Vickie
"I can admit I didn't know exactly how car insurance operated, I went online every thing was virtually at my fingertips to do, somehow my agent was downstate in Queens NY when I'm upstate New York near Canada. I submitted an online request to switch my agent closer to home. I spoke with Cashaun who assured me that she'd put in the request. I did the request online myself. It's been weeks of them lying from it'll take 3-5 business days. That's online in writing per their policy then they switched to 3 weeks steady collecting payments for their office. It's a pity that just to keep getting a couple dollars that they are messing with my livelihood. I don't want this to happen to anyone else so be careful which office you pick to represent you insurance. All this because I needed an agent closer to home"
We responded:
"Vickie, thank you for sharing your experience. We understand how important it is to have an agent who is easily accessible and responsive to your needs. While agent transfers that we send to corporate can sometimes take time due to processing requirements, we regret any frustration this may have caused. We're aware that they're still processing this change and we will update you on the progress. Our goal is always to provide excellent service, and we appreciate your feedback as it helps us continue to improve. If there’s anything we can do to assist you further, please feel free to reach out to us directly. Thank you for your time and patience. - Tony"
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josh james

March 31, 2025

1  out of  5
rating by josh james
"Terrible service"
We responded:
"Josh, thank you for sharing your feedback. I’m sorry to hear that you were dissatisfied with your experience, and I’d like to clarify a few points. Throughout our process, we encountered a couple of challenges that prevented us from finalizing your coverage as quickly as hoped. Specifically, the required home survey pictures were never uploaded to your account, which we needed to complete your coverage. We did attempt to upload the pictures for you through the application, but unfortunately, it wasn't accepted. Additionally, there was a misunderstanding regarding the payment structure. My team had informed you that the insurance policy required a three-month advance payment, but only one month was paid. Once the policy was issued, my team explained we could process the remaining payments, but without the full payment and necessary documentation, we were unable to proceed as planned. I understand the urgency from your bank, especially with your home closing approaching, and we did our best to assist you with the situation. Unfortunately, the delay occurred due to the missing pictures and incomplete payment. I truly apologize for any inconvenience this caused, and I appreciate your understanding. If you have any further questions or concerns, please don’t hesitate to reach out. - Tony"
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Jessica Toscano

March 25, 2025

5  out of  5
rating by Jessica Toscano
"Shari was absolutely amazing. So efficient and helpful, came through last minute while I was in a total bind! Highly recommend."
We responded:
"Thank you for your kind words, Jessica! We're so glad Shari could help you with your insurance needs. We truly appreciate your recommendation and are always here to assist when you need us! - Tony "
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Cheryl Kain

March 19, 2025

5  out of  5
rating by Cheryl Kain
"Dahlia is one of the best agents/customer service reps I've ever had. Timely, efficient, intelligent and KIND. When a person treats their clients like Dahlia does, I will always place my business and resources there."
We responded:
"Cheryl, I’m happy to hear Dahlia took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Tony"
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Rami Amadeus

March 17, 2025

5  out of  5
rating by Rami Amadeus
"Shari was the best agent ever to deal with she gave me the lowest policy I’ve ever received and am very thankful for her help she services ny and ct"
We responded:
"Rami, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Tony"
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Tyrone Murrell

March 14, 2025

5  out of  5
rating by Tyrone Murrell
"I have been with State Farm for over 20 years , and they are all very helpful , but the one person that really stands out for me is Dahlia. She is very informative and is able to tackle any problems that I have encountered. Dahlia is one of a kind. A true Gem and Where ever she goes . I will always be her client"
We responded:
"Tyrone, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Tony"
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Donna Jorge

March 10, 2025

5  out of  5
rating by Donna Jorge
"The customer service your representative Ms. Dahlia gave was excellent. I have been a customer for more than 20 years at the Merrick location and will recommend to others. Thanks"
We responded:
"Donna, I appreciate your review! We're grateful for your trust in us and are here for you anytime. - Tony"
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Tasha Owens

March 4, 2025

5  out of  5
rating by Tasha Owens
"Long story short I had my policy through another company but I didn’t feel very supported or informed. I met Tashanna Moore at State Farm and when I tell you she really took her time with me, answering all of my questions, she was not only very knowledgeable but professional and friendly! I think sometimes this process can be intimidating (you don’t know what you don’t know) but Tashanna helped me to truly understand and to obtain a policy that works perfectly for myself and my family! Thank you Tashanna, I will be telling my friends about your services!✨"
We responded:
"Tasha, we're glad to hear Tashanna made the process easy and informative for you! We appreciate your trust and look forward to helping you and your friends in the future! - Tony"
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Brian Seide

February 19, 2025

5  out of  5
rating by Brian Seide
"I worked with Shari Soberanis and she provided exceptional service. She was very clear, kind, patient and helped lock me into a great rate with State Farm. It was a pleasure to work with her and I highly recommend working with her."
We responded:
"Brian, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Tony"
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Jeffrey Meyer

February 17, 2025

5  out of  5
rating by Jeffrey Meyer
"On 2 /17/2025 I switched my bundled home, auto and umbrella insurance from Allstate to State Farm. I found my new insurance agent, Jessica Brown, to be not only knowledgeable regarding my specific needs, but thorough, diligent and organized. I found State Farm's insurance payment programs to be far more consumer friendly and responsive to my needs in retirement. I did my due diligence researching insurance companies-- State Farm and Jessica Brown beat the rest hands down."
We responded:
"Jeffrey, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Tony"
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Void Yuhh

February 14, 2025

5  out of  5
rating by Void Yuhh
"If you need a life insurance policy or any other kind of policy, State Farm is the best place to go Anthony Petricelli owner of the State Farm where I have my policy. They are very nice people in the office always a pleasure talking with them. Any concern you have you call them and they answer your question and figure it out Warm friendly people working in that office always a pleasure talking with them."
We responded:
"Hello, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Tony"
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E Hinton

February 13, 2025

5  out of  5
rating by E Hinton
"Dahlia is simply the best representation of a State Farm customer service professional. She took the time to contact me to follow up on an outstanding matter and worked diligently to bring closure. I literally had spoken to no less than 15 people, each never fully getting the job done, but somehow in less than 24 hrs. Dahlia did. I felt defeated and was just going to leave things as they were, but she provided the follow-up information and point of contact needed to save the day. She's simply the best. I truly appreciate all her efforts taken to help me."
We responded:
"E, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Tony"
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Adela Rivera

January 27, 2025

5  out of  5
rating by Adela Rivera
"It was a wonderful experience. They are always there to help me, especially Dahlia Cunningham."
We responded:
"Adela, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Tony"
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Dawn Wolff

January 27, 2025

5  out of  5
rating by Dawn Wolff
"I have been working with State Farm for several years now. Dahlia is always super knowledgeable and super helpful. No matter what I am calling for, she makes the process super easy and stress free."
We responded:
"Dawn, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Tony"
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Delroy Moodie

January 27, 2025

5  out of  5
rating by Delroy Moodie
"I would very much recommend state farm to anyone who is looking for a good insurance company."
We responded:
"Delroy, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Tony"
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Warren wells

January 24, 2025

4  out of  5
rating by Warren wells
"Good"
We responded:
"Warren, we appreciate this great feedback! - Tony"
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Raphael Portes

January 10, 2025

5  out of  5
rating by Raphael Portes
"I came to this locations because of the great reviews and I must say, Shari Sobersnis lived up to the reputation. She was very welcoming and knowledgeable and helped me save as much as I was hoping for. Will be sure to return for all my car insurance needs"
We responded:
"Raphael, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Tony"
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Anthony Ince

January 7, 2025

5  out of  5
rating by Anthony Ince
"Well organized people oriented business. They understand the industry trends and can relate to your needs. Strongly recommend going in to see Shari to get a quote. You have nothing to lose. Honest, reliable and efficient."
We responded:
"Anthony, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Tony"
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Kavindu Nethpahan

January 4, 2025

5  out of  5
rating by Kavindu Nethpahan
"Suly is the One of the best experiences talking to any insurance agent I have ever had❤️… She has good talent and kindness and patience. Thank you so much."
We responded:
"Hello, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Tony"
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Oral PW Bullen

December 20, 2024

5  out of  5
rating by Oral PW Bullen
"I am very pleased with the service of your employees they are very professional and I admire that keep up the good work thank you."
We responded:
"Hello, thank you for your kind words! We’re so glad to hear you’ve had a great experience with us. We truly value our customers, and it’s rewarding to know that our efforts are appreciated. Thank you for your support! - Tony "
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Cliff Fromm

December 17, 2024

5  out of  5
rating by Cliff Fromm
"I'm in the process of changing insurance companies as the one I've been with for many years is no longer writing policies. I spoke to Shari Soberanis at Anthony Petrozzella State Farm Agency. She is a very knowledgeable and helpful agent and a pleasure to deal with."
We responded:
"Cliff, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Tony"